Service Technician

Trane Italia•Huntsville, AL

14d•Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies (including Trane® and Thermo King) prioritizes sustainability. The Service Technician role is crucial to this mission, involving detailed water chemistry testing, programming, startup, commissioning, and servicing of systems and equipment. The technician acts as a direct customer contact, ensuring satisfaction by maintaining water and equipment standards at customer locations. This position requires coordinating with team leaders and customers, utilizing cutting-edge software, technology, and hand-tools to diagnose and correct issues, and performing on-site installations and repairs. The role emphasizes safety, accountability of company assets, and a commitment to making a better future through sustainable solutions.

Requirements

A High School Diploma or equivalent
Typically 5 plus years of experience in HVAC
A working knowledge of basic chemistry principles
Ability to determine subtle color changes in water samples during testing
Operating knowledge of Microsoft office software
Working proficiency with handheld computer (i.e. Smartphone, iPad)
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
EPA Certification
Must be able to safely and legally operate a vehicle using a seat belt
Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
Must be able to twist the trunk of your body 90 degrees in each direction
Must be able to squat and touch the floor with both hands
Must be able to reach your hands over your head
Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
Requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders
Requires employees to regularly lift and or move up to 10 lbs.
Requires employees to frequently lift and/or move up to 40 lbs.
Requires employees to occasionally lift and/or move more than 40 lbs.
Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less
Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal
Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +

Nice To Haves

Technical School or formal training
Plumbing skills; PVC, some copper and black iron installation

Responsibilities

Responsible for detailed end to end water chemistry testing, downloading programming, starting up, commissioning, and servicing on assigned projects
Represents the company by serving as the direct customer contact and is responsible for servicing systems and equipment on assigned projects, ensuring customer satisfaction by utilizing your skills to keep the water and equipment clean and within industry standards at customer’s location
Coordinates with team leader and customer to precisely understand requirements for the water treatment program’s success
Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and correct the problem
Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work
Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer’s location
Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays
Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions