Service Technician

The Integral Group-posted 3 months ago
Full-time
Savannah, GA
251-500 employees
Real Estate
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The Integral Group is seeking a dedicated Maintenance Technician to join our team. The successful candidate will be responsible for completing service requests, performing preventative maintenance, and ensuring the upkeep of apartment homes. This role requires a commitment to quality service and adherence to company policies, including safety and maintenance procedures. The Maintenance Technician will work closely with the Service Manager and may be required to assist in various tasks across properties as needed.

  • Completes service requests as assigned in Yardi by the Service Manager.
  • Logs and completes service requests in Yardi on mobile devices.
  • Notes in Yardi and makes Service Manager aware of any concerns noted in apartment homes that may require follow-up.
  • Perform make ready of vacant apartment homes as directed by the Service Manager which may include maintenance, painting and/or cleaning tasks.
  • Complete the 'Apartment Punch-Out Maintenance Report' accurately and provide to the Service Manager upon completion of all punch items and/or updates in Yardi with the mobile devices.
  • Report any utility outages immediately to direct supervisor.
  • Perform preventive and routine maintenance tasks as directed by the Service Manager.
  • Conduct periodic unit inspections through use of the mobile devices.
  • Shares in 'Emergency On-Call' as directed by the Service Manager, requiring 24-hour availability during the 'on-call' period.
  • Respond to all emergency calls within one hour of receipt and take necessary action to complete the needed repair in compliance with maintenance policies and procedures.
  • Enter Work Order in Yardi on all emergency calls received.
  • Perform other tasks such as picking up the grounds, compacting trash, painting/pressure washing, pool maintenance, trash-outs, and blow streets/breezeways/parking lots as directed.
  • May be requested to help at other properties including 'On-Call'.
  • Help perform legal evictions of residents supervised by the county marshal as requested.
  • Provide additional services during times of inspections.
  • Assist Community Manager and/or Assistant Manager in all duties, which may include flex hours outside of published office hours.
  • Follow and adhere to all company policies including Life/Safety, Mold and Mildew, Uniforms, Bedbugs, etc.
  • Adhere to the handheld telephone policy and ensure phone is charged and operational daily.
  • Must be certified Universal or Type I and II for refrigerant recovery.
  • Trade school courses in HVAC, electricity, plumbing, etc., preferred.
  • High School Diploma or GED.
  • Good writing skills required for filling out work orders.
  • Basic computer skills such as navigating a web browser.
  • Must pass the IPM Maintenance Test with a minimum score of 70%.
  • HVAC certification required.
  • EPA certification preferred.
  • Successful completion of all in-house training programs related to the service level as defined in the IPM Management Service Policies and Procedures manual.
  • Must possess valid documentation to establish identity and U.S. employment eligibility.
  • Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.
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