Service Technician

Energy Co-op of VT • Colchester, VT

375d

About The Position

The Service Technician at the Energy Co-op of Vermont plays a crucial role in supporting customers by installing, repairing, and maintaining heating, ventilation, and air conditioning systems. This position emphasizes community ownership and sustainable energy practices, contributing to the cooperative's mission of promoting energy efficiency and renewable energy adoption.

Requirements

• High school diploma or equivalent required
• Valid and clean driver’s license is required
• Background in mechanical installation or repair, or two to three years of related experience
• NORA Silver Certification
• Willingness to acquire a CDL license, if needed
• Pursuing or open to obtaining relevant certifications in Natural Gas Certification and Refrigerant Usage Certification Type-1 & 2
• Excellent problem-solving and analytical skills
• Proficient with both power and hand tools
• Capable of using various testing devices as analyzers and pressure gauges for evaluation of HVAC system
• Skilled in interpreting operations and repair manuals for HVAC systems
• Able to follow detailed instructions
• Solid mechanical aptitude
• Effective communication skills for customer interactions

Nice To Haves

• Experience with cold climate heat pumps
• Knowledge of natural gas heating systems

Responsibilities

• Resolve service problems (no heat, no hot water, etc.) efficiently.
• Install oil fired boilers, furnaces, oil tanks, and water heaters.
• Assist with installs of natural gas heating systems.
• Assist with installs of cold climate heat pumps.
• Be on call for after hour emergency response.
• Maintain inventory of parts and materials.
• Perform cleanings and tank pump outs.
• Identify heating equipment that is unsafe, inefficient or in need of replacement, discuss the choices with customers and communicate this information to the Service Manager.
• Cooperate with Dispatcher to provide emergency fuel deliveries as needed.
• Complete all service-related paperwork accurately and on-time.
• May be required to deliver heating fuels and/or wood pellets during busy season.
• Schedule and complete routine service calls in Ignite.
• Call Co-op members and customers to schedule tune-ups.
• Always represent the company’s best interest, maintain the highest level of integrity and professionalism.
• Ability to train staff on all oil equipment installs and repairs.
• Perform all other duties as needed or assigned.

Benefits

• Community ownership
• Sustainable energy practices
• Opportunities for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees