Service Technician

About the position

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems.
• Increase customer awareness of how Ingersoll Rand products, services, and solutions can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.
• Every service technician is required to be on-call after the first 90 days.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.
• High School Diploma or equivalent required.

Nice-to-haves

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

Benefits

• Health care options including medical and prescription plans.
• Dental and vision coverage.
• Wellness programs.
• Life insurance.
• 401(k) plan.
• Paid time off.
• Employee stock grant.