Service Technician Utility Trucks & Equipment

Custom Truck One Source•Oklahoma City, OK

17d•Onsite

About The Position

True to our name, Custom Truck One Source “CTOS” https://www.customtruck.com [https://www.customtruck.com] designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom, construction, forestry, oil, and rail companies in the nation. Monday to Friday, 7am - 4pm with overtime as needed. PMs, maintenance and repair on truck-mounted utility equipment such as Boom, Bucket, Diggers, Dump, Service, Forestry and aerial cranes and other truck mounted equipment. Technicians work on the truck diesel, chassis, hydraulics, diagnostics, electrical etc. Must hold a valid driver’s license and mechanics tools. CTOS offers competitive pay based on experience, healthcare, 401K match, Paid time off (25 days), tool discount, STEP Technician training program and more.

Requirements

Must hold a valid driver’s license
High school diploma or the equivalent.
Must have your own tools
Extremely detail oriented and accurate
Must be able to work in a fast-paced environment
Setting priorities and adapting to changing work priorities
Must be self-sufficient and driven
Meeting deadlines and schedules
Strong attendance record
Must be able to pass a pre-employment drug test, physical, and audiogram.
General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.
General aptitude in working with common computer software (MS Office Suite, internet, etc.) to accurately record time spent on repair orders.
Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Attitude: This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position
Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Talk to others to convey information effectively
Understand written sentences and paragraphs in work related documents
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action

Nice To Haves

General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.

Responsibilities

Assess, diagnose, repair and/or replace damaged or worn parts for variety of manufacturers of utility equipment to ensure quality standards within budget, including but not limited to:
Operate and inspect machines or heavy equipment to diagnose defects.
Fit bearings to adjust, repair, or overhaul mobile mechanical, hydraulic, and pneumatic equipment.
Diagnose faults or malfunctions to determine required repairs, using pressure gauges and flow test equipment and calibration devices.
Rebuild gearboxes properly with no rework within acceptable time.
Rebuild outriggers or boom lift cylinders properly with no rework within acceptable time.
Perform initial inspection of unit and diagnostics including parts requisition without having missed or improperly identified items.
Dismantle and reassemble heavy equipment using hoists and hand tools as necessary.
Hose replacement, assembly and testing with no rework within acceptable time.
Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers' specifications.
Clean, lubricate, and perform other routine maintenance work on equipment and vehicles.
Examine and adjust protective guards, loose bolts, and specified safety devices to ensure all equipment meets the organizational quality and safety standards.
Read and understand operating manuals, blueprints, and technical drawings.
Raise vehicles and heavy parts or equipment using hydraulic jacks or hoists to inspect and repair in manner that assures company quality standards are met.
Prepare and maintain accurate records of parts, services and labor to track costs so vehicles can be properly priced and reflect the value of quality offered by the company.
Submit all work/repair orders as required to a supervisor for approval to ensure budgets are maintained and costs of vehicle repairs accurately reflected.
Consider innovative solutions to problems and share them with the company's leadership team.
Perform other duties as directed in professional manner.
Perform all duties in in accordance with best practices for a safe work environment
Attend monthly safety meetings held by Custom Truck One Source.