Service Technician (Property Maintenance)

Cook Properties•City of Rochester, NY

13d

About The Position

Overview: Join us and become part of the Cook Family. We are looking for a Service Technician (Property Maintenance) to help support our growing business. Cook Properties is New York State’s largest owner and operator of manufactured housing communities. Our portfolio includes 100+ manufactured home parks totaling 7,000 pads. We also own and manage 200,000+ square feet of commercial, retail, and office space, along with 2000 self-storage units. As a Service Technician, you will play a key role in maintaining and enhancing our communities. Responsibilities include: Perform routine and preventative maintenance and repair tasks across multiple properties Completing work orders efficiently while following maintenance procedures Keeping grounds clean, including trash removal and dumpster preparation Tracking and managing material and supply inventory Overseeing work performed by outside contractors as needed Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.) Addressing plumbing and electrical issues, both in mobile homes and underground systems Upholding customer service standards and ensuring a high-quality living environment Conducting regular property walk-throughs to maintain community standards Delivering notices and lease violations as needed Staying up to date on industry best practices through training and technical reading Adhering to job-related safety regulations and company policies Seasonal work, including snow plowing in winter and lawn care in summer Performing additional duties as assigned The duties listed above represent key responsibilities but are subject to change as business needs evolve.

Requirements

Comfortable working outdoors 80–90% of the time, year-round
Willing to travel between multiple communities
Knowledge and experience with well pumps and jetting sewer lines
Ability to work independently and manage time effectively.
Excellent communication and customer service skills.
Proficient with tablets and mobile devices for paperwork and communication
Experienced (2+ years) in grounds maintenance, construction, or related fields
Interested in a career within property management
Hold a valid driver’s license with an acceptable driving record
Strong in organization, time management, and communication skills

Nice To Haves

High School Diploma

Responsibilities

Perform routine and preventative maintenance and repair tasks across multiple properties
Completing work orders efficiently while following maintenance procedures
Keeping grounds clean, including trash removal and dumpster preparation
Tracking and managing material and supply inventory
Overseeing work performed by outside contractors as needed
Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.)
Addressing plumbing and electrical issues, both in mobile homes and underground systems
Upholding customer service standards and ensuring a high-quality living environment
Conducting regular property walk-throughs to maintain community standards
Delivering notices and lease violations as needed
Staying up to date on industry best practices through training and technical reading
Adhering to job-related safety regulations and company policies
Seasonal work, including snow plowing in winter and lawn care in summer
Performing additional duties as assigned