This is a part-time (up to 25 hours a week) position located onsite at our service center. Hours are subject to change based on customer demand. Responsible for the in-person diagnosis, troubleshooting and repair of Dyson customer products including vacuums, fans, air purifiers, hair-dryers and other products. Provide excellent customer service to ensure a positive in-store experience. Properly manage parts usage and inventory as required and/or directed. Ensure all process activity is communicated and Dyson service levels are understood and exercised. Assist Customer Service Team in escalated repair instances.