Service Technician - LP/Oil Burner Journeyman

Dead River Company • Waterville, ME

80d

About The Position

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Requirements

• A high school diploma or equivalent is required.
• Technical school training is preferred.
• Apprentice - Will have successfully completed oil burner training course or CETP program.
• Journeyman - Will have at least one year of relevant oil and/or propane service experience.
• Master - Will have two or more years of relevant oil and/or propane service experience.
• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers' license.

Nice To Haves

• Experience with industry-related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters.

Responsibilities

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services.
• Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle.
• Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures.
• Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision.

Benefits

• Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
• Health Insurance - Premiums as low as $6 for full time employees!
• Dental insurance and Vision Insurance.
• Company Provided Life insurance, Short-term and Long-Term Disability.
• 401(k) plan with company match.
• Paid time off and paid holidays.
• Tuition assistance for employees and scholarships available for employees' children.
• Discounts on our products and services.
• Work uniform and boot and prescriptions safety glasses allowance.

What This Job Offers

• Career Level: Entry Level
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: High school or GED