Service Technician Level 3

ETC Florida•West Palm Beach, FL

9d•$35 - $40

About The Position

It is our employees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology. What makes ETC Florida unique: AWARDED BEST PLACE TO WORK 4x in a row by Employees & South Florida Business Journal Award winning installations and HTA Estate Level Certified Largest in-house service department available 24/7/365 Over 35 years of experience and reliability with thousands of satisfied clients We have defined 5 core-values that help guide us in every interaction we have with our clients, our teammates and our vendors. They are: Service the Client Above all Else! Be Solution-Oriented, Creative & Innovate Be Enthusiastic, Positive and Enjoy What You Do! Exhibit Honesty, Respect & Integrity Work & Act as a Team Job Summary: Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance. Requires excellent communication skills Self-motivated, task-driven, and able to apply “best practices” theory Excellent problem-solving skills Ability to create and execute in the field solutions Ability to use hand and power tools Develop and maintain proficiency in the following areas: Key Job Responsibilities: Complete complex audio/video installs, setup, and calibration Control system design (control/lighting/shading) and Theater room installation Satellite/Cable systems setup and install Advanced troubleshooting of simple and complex systems Advanced networking/data system design, installation, and setup Complete programming of advanced systems (Control Brand) Complete (Brand) training (lighting/shading) Support of legacy and/or third-party products and systems Complete understanding of multi-room systems and setup Advanced understanding of security system programming and design Advanced understanding of Bose single room and multi-room solutions CEDIA ESTIII and Control4 Tech 2 certifications Completion of Alarm.com Academy Completion of ProSource University within the first year of employment Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. For the past 2 years, our employees have voted us as THE BEST PLACE TO WORK in South Florida. Not only are we thrilled by this honor, we are looking to add to our team and grow! If you want to work at a company that takes your input and does something with it, a company that invests in the training of it's employees with over 100 hours of dedicated training time every year, and has tons of employee recognition and appreciation events like happy hours, free massages, mid day movies and much more as well as fully paid employer health plan, annual bonus payouts, PTO and more then we are the right fit. It is our employees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology. What makes ETC Florida unique: Award winning installations and HTA Estate Level Certified Largest in-house service department available 24/7/365 Over 35 years of experience and reliability with thousands of satisfied clients We have defined 5 core-values that help guide us in every interaction we have with our clients, our teammates and our vendors. They are: Service the Client Above all Else! Be Solution-Oriented, Creative & Innovate Be Enthusiastic, Positive and Enjoy What You Do! Exhibit Honesty, Respect & Integrity Work & Act as a Team Become a part of one of the fastest growing industries and the future of residential and commercial technology