Service Technician IV

Solenis

12d•$58,030 - $96,710

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. The Territory Account Specialist is a diverse position that will be responsible for managing a territory of assigned accounts and focus on food safety and sanitation audits, chemical training, dispenser installation, and maintenance in regional and national retail accounts. This role provides training to customer’s associates in the use of products, systems, and sanitation procedures. The role is required to be able to provide recommendations for appropriate sanitation or food safety corrective action(s) to maintain a high level of cleanliness and/or food safety. The TAS will be responsible for maintaining the Company’s high quality of sales and service to all customers. Response to customer service calls is also required.

Requirements

High school diploma or equivalent
2+ years of Experience in food safety or sanitation
2+ years of Email, Excel, and Word
Valid Driver’s License
Ability to travel 50% (minimum overnight travel is required)
Ability to lift up to 50 pounds.
NEHA -CP-FS certification or become certified within one year of employment; RS, REHS, CP-FS, NRFSP registered preferred (or to will earn within the first 12 months of employment)
Demonstrated ability to work cross functionally to achieve company goals.
Professional attitude, good organizational skills, and self-motivated/directed.
Excellent time management, communication, decision making, and human relation skills.

Nice To Haves

Bachelor's degree in environmental health, Environmental Science, Biology, Life Sciences or Food Science is strongly preferred.
2+ years of installation, maintenance and repair of ware wash chemical dispensing equipment

Responsibilities

Manage a designated territory, conducting food safety and sanitation audits and servicing chemical dispensing equipment, including ware wash platforms.
Train customer associates on the proper use of products, systems, and food safety sanitation procedures to ensure compliance and efficiency.
Drive sales by providing inventory assessments and solution-oriented service recommendations during customer visits.
Install, maintain, and ensure the proper functioning of chemical dispensing equipment.
Identify sanitation violations and recommend corrective actions to maintain high cleanliness standards, communicating significant issues to the customer’s Quality Assurance team or relevant management.
Develop and maintain strong relationships with customers to ensure satisfaction and long-term partnerships.
Ensure the cleanliness, safeguarding, and maintenance of assigned equipment, vehicle, and all company property; perform internal reporting and administrative duties as required.