Service Technician (Internal)

Geoprobe Systems®•Salina, KS

33d

About The Position

As a Geoprobe® service technician, you'll be part of a dedicated team focused on providing top service through efficient rig repairs and maintenance. Your role will involve inspecting, diagnosing, repairing, and servicing the mechanical, electrical, and hydraulic systems of our technical drilling rigs. Your professional approach to producing high-quality, customer-ready equipment ensures clients in the environmental, geotechnical, geothermal, and water well industries remain active. Successful candidates have strong communication skills and are able to clearly describe problems and processes with customers; a collaborative mindset; and a passion for helping others. This is an internal position open only to current Geoprobe® Employees.

Requirements

Have practical experience with mechanical, electrical, and hydraulic systems
Are energized by helping internal and external customers succeed
Are willing to travel – occasionally a customer will experience technical issues in the field and the machine cannot be transported to a service center
Enjoy working with a team
Desire a team environment with approachable and accessible leadership
Mechanical aptitude
Able to read and understand schematics
Proficient with hand tools
Basic PC knowledge (ability to operate a keyboard and basic navigation between screens within an application)
Able to lift up to 50 lbs

Nice To Haves

Helpful experience includes any of the following: drilling equipment operation, farm background or farm work experience,working on engines or automotive components, or heavy equipment use - manufacturing preferred

Responsibilities

Perform all levels of repair and preventative maintenance on vehicles and equipment
Diagnose and troubleshoot problems, recommend and repair all critical machine and engine adjustments
Study, read, and interpret schematic engineering drawings
Test to ensure accuracy of repairs
Maintain detailed records of service interactions, solutions provided, and follow-up actions
Timely input of machine-related customer interactions entered into internal system
Ability to cross-train and learn a variety of machines that come into the shop
Communicate professionally with customers about projects and on rig troubleshooting and maintenance
Set customers up for success through training and walk throughs
Complete all assignments in a timely manner and meet service delivery schedules
Other duties as assigned by supervisor