Service Technician - Intermediate
ADT•Madison Heights, MI
2d
About The Position
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Requirements
- High school diploma or GED.
- Minimum 8 years experience installing and inspecting/repairing ADT or comparable product
- Excellent communication skills.
- Valid driver's license required.
Nice To Haves
- Nicet Level 3 Certification preferred.
Responsibilities
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment, repair or replace inoperative equipment and test for operation.
- Read blueprints, building and electrical plans in order to complete equipment repairs.
- Prepare trouble order forms to report temporary repairs.
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
