Service Technician III: Master CFESA

Whaley Foodservice•Dallas, TX

About The Position

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians Company Vehicle | Mobile Device | Uniforms Meters & Test Equipment Industry Certification 401k & Profit Sharing Paid Holidays & Vacation Medical & Dental Benefits Short-Term Disability | Long-Term Disability Insurance (company paid) Life Insurance (company paid) Summary The Service Technician III provides service and repair of commercial cooking equipment. The Tech III holds three of four CFESA certifications and is trained in at least two skill sets. maintains productivity, and currently holds three of the four CFESA certifications and is assigned to the on-call roster. and demonstrates to lead, mentor, train, and lead other team members. Description Operates with ‘Safety First’ mindset Troubleshoots and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis. Communicates professionally with customer regarding required repairs and status. Use proper tools for repair, including hand tools and power tools. Monitor truck stock to ensure required parts are stocked on vehicle. Maintain service vehicle, tools, and uniforms consistent with Heritage's standards and procedures. Participates on-call rotation including weekend/holidays. Obtains correct part numbers through branch parts person. Collects payment on COD jobs. Contributes positively to branch targets for response time and first-time fix rates. Participates in available training to increase skill and knowledge. Performs other duties as required.

Requirements

Must be at least 18 years of age
Completion of a satisfactory background check and drug screen is required.
5 Years of applicable experience.
Valid Driving license and driving record that aligns with our safety standards.
Possess three of four CFESA certifications: electrical, gas, refrigeration, steam
Ability to work independently
Ability to accurately diagnose and troubleshoot
Strong attention to detail.
Excellent communication and soft skills.
Safe driving record

Responsibilities

Operates with ‘Safety First’ mindset
Troubleshoots and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
Communicates professionally with customer regarding required repairs and status.
Use proper tools for repair, including hand tools and power tools.
Monitor truck stock to ensure required parts are stocked on vehicle.
Maintain service vehicle, tools, and uniforms consistent with Heritage's standards and procedures.
Participates on-call rotation including weekend/holidays.
Obtains correct part numbers through branch parts person.
Collects payment on COD jobs.
Contributes positively to branch targets for response time and first-time fix rates.
Participates in available training to increase skill and knowledge.
Performs other duties as required.