Service Technician II (RAL)

BROCK CABINETS • Raleigh, NC

9d

About The Position

The Service Technician II supports the installation, maintenance, and repair of cabinetry to ensure functionality, durability, and high-quality appearance. This role works closely with senior technicians while also providing guidance to entry-level team members. The ideal candidate is hands-on, detail-oriented, and developing strong technical skills in cabinetry work.

Requirements

• Minimum age 21 with a valid Driver’s License
• 5 years licensed driving experience with no infractions (required)
• Ability to safely lift 50+ pounds.
• Strong attention to detail and accuracy in measurement and alignment.
• Ability to work independently or as part of a team.
• Effective communication skills (reading, writing, active listening).
• Problem-solving ability for basic field issues.
• Customer service-oriented mindset.

Responsibilities

• Diagnose and repair basic cabinet issues, including loose hinges, minor surface damage, and hardware.
• Safely and efficiently use hand tools and power tools related to cabinet work.
• Take accurate measurements and perform cuts to meet project specifications.
• Mentor and support Service Technician I team members, assisting in their training and skill development.
• Follow all company safety procedures and quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees