Service Technician II, HVAC Break / Fix

Sears • Berwyn Heights, MD

112d • $28 - $32

About The Position

As an HVAC Repair Technician, you will be responsible for diagnosing and repairing HVAC systems in customers' homes. This role requires problem-solving skills, a passion for fixing things, and a desire to help others. You will enjoy a dynamic work environment where each repair presents a new challenge, and you will be recognized as a hero by homeowners for your contributions to their comfort and well-being.

Requirements

• Experience in HVAC repair and maintenance.
• Strong problem-solving skills.
• Ability to work independently and manage time effectively.
• Excellent communication skills to interact with customers.

Nice To Haves

• Previous experience in a customer service role.
• Certification in HVAC systems.
• Familiarity with industry-standard tools and technology.

Responsibilities

• Diagnose HVAC system issues and provide effective solutions.
• Perform repairs and maintenance on HVAC systems in residential settings.
• Communicate with customers about the nature of repairs and maintenance needed.
• Maintain a clean and organized work environment.
• Utilize company-provided tools and technology to complete tasks efficiently.

Benefits

• Hourly rates of $28 - $32 depending on experience.
• Comprehensive medical, dental, and vision benefits.
• $4000 annual subsidy for associates with dependents.
• 401k plan with 100% company match up to 3%.
• Opportunities for performance bonuses and sales incentives.
• Flexible schedules with no on-call requirements.
• Year-round work with cross-training opportunities.
• Best in class training program through Sears Technical Institute.
• Peer mentoring for skill development.
• Career advancement opportunities with an average tenure of over 12 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Number of Employees: 5,001-10,000 employees