Service Technician I - San Jose, CA

Ryko Solutions Inc•San Jose, CA

56d•$24 - $36•Onsite

About The Position

At National Carwash Solutions (NCS), we're building the future of car wash technology with a team that's passionate about innovation and committed to excellence. Whether you're designing cutting-edge products and systems, or delivering exceptional service, your hard work helps us leave the world cleaner than we found it. Your ideas matter here. Our core values of hard work, quality, and innovation have remained constant since our founding over 50 years ago. Why Join Us? We've built an authentic workplace where you can bring your whole self to work. We celebrate diversity and inclusion, support work-life balance and offer comprehensive benefits including competitive wages, health coverage, a matching retirement plan and paid time off. As North America's leading provider of carwash solutions, we're committed to our mission of making life better through car washing - here, your success is intricately linked with ours. The Job: The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation. Qualified candidates may be considered for a Service Technician II or III position based on experience.

Responsibilities

Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
Assist in replacing, repairing, or adjusting parts and systems as necessary.
Inspect, calibrate, and check chemicals under supervision.
Run equipment through "cycles" to ensure basic system functioning.
Inspect equipment to ensure proper function.
Provide basic information to customers regarding proper operation and general maintenance of equipment.
Keep Direct Manager or Supervisor informed of all problems or difficulties.
Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
Complete work orders, expense reports, and daily/weekly time logs accurately.
Comply with all service policies and procedures.
Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
Develop and maintain good rapport with customers, striving to provide positive service.
Deliver parts or supplies to customers when needed.
Assist in maintaining proper inventory of parts on service vehicles.
Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.
Other job-related duties as assigned.