Service Technician I

Stanley Black & Decker • Miami, FL

9d • Onsite

About The Position

Service Technician I - Miami, FL On-the job training provided; experience preferred but not required. Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a DeWALT Service Technician, you’ll be part of our Product Services team working as an on-site employee in a production style environment.

Requirements

• Ability to interpret mechanical diagrams, wiring schematics and printed servicing data.
• Knowledge of electricity principles and air flow as it applies to a power source for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment.
• Ability to perform simple mathematical calculations.
• Goal driven mentality.  You like to meet and maintain daily/weekly/quarterly productivity goals without sacrificing quality.
• Strong attention to detail
• Adaptability in using various technological systems and familiarity with data entry and record-keeping systems

Responsibilities

• Speaks fluent Spanish and can facilitate customer interactions with Spanish speakers
• Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products.
• Troubleshoot tool failure--fully or partially disassembling unit to examine components for wear/defects and replacing parts that are worn or defective.
• Assist with maintaining a clean and safe work environment.
• Properly inspect, analyze, and repair tools and equipment for safe operation
• Perform performance & safety testing on equipment after repair
• Complete work orders using repair parts and labor to include pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Achieving daily productivity goals on the amount of tools repaired
• Other duties as assigned.

Benefits

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed