Service Technician I - Vinfast

Sunroad Automotive•San Diego, CA

53d•Onsite

About The Position

The EV Technician is responsible for performing diagnostics, maintenance, and repairs on VinFast electric vehicles. You’ll work directly with advanced EV technology, including high-voltage systems, battery packs, electric drivetrains, and vehicle software. This position plays a key role in ensuring customer satisfaction and upholding the highest service standards.

Requirements

2 years’ electrical vehicle experience.
Valid Driver’s license and safe driving record; If currently out-of-state, a California driver’s license must be obtained within 30 days of employment.
Ability to lift up to 50 pounds.
Willingness to participate in ongoing training and professional development.
Ability to perform all essential functions of the job description.

Nice To Haves

Automotive Service Excellence (ASE) certifications.
VinFast EV certification or factory training.
Mechanical knowledge and understanding of vehicle systems.
Good verbal communication skills and the ability to work well within a team. Ability to understand and follow written and verbal instructions.
Strong attention to detail and a commitment to performing high-quality.
Ability to follow instructions and work efficiently.
Ability to work efficiently and effectively in a team environment.

Responsibilities

Diagnose and repair VinFast electric vehicles, including high-voltage systems, electric motors, inverters, and charging components.
Perform regular maintenance tasks such as tire rotations, brake inspections, and software updates per VinFast guidelines.
Use VinFast diagnostic tools and scan systems to identify and resolve issues.
Ensure all service work is documented accurately in the dealership management system.
Maintain a clean and organized work area, following dealership and manufacturer safety standards.
Stay current on VinFast technical training and EV certification requirements.
Communicate clearly with service advisors and, when needed, with customers to explain repairs and recommendations.
Assist with vehicle pre-delivery inspections (PDIs) for new VinFast models.
Maintain clean, safe, and organized workspaces in compliance with OSHA and dealership safety standards.
Use personal protective equipment (PPE) and follow all guidelines when working on high-voltage systems.
Collaborate with team members to achieve service department goals.
Maintain satisfactory attendance.
Perform other related duties as assigned.