Service Technician -Friendswood

Siddons Martin Emergency Group • Friendswood, TX

211d

About The Position

Siddons Martin Emergency Group is an employee-owned company located in Friendswood, TX. The position involves performing repair work and preventative maintenance on emergency vehicles, with a focus on troubleshooting problems related to emergency equipment. The role requires traveling to customer locations to test and repair equipment, ensuring that all fire apparatus equipment is serviced properly. The technician will also provide telephone support for troubleshooting and must follow through to confirm that equipment is functional after repairs.

Requirements

• Must be willing to travel within an assigned territory.
• Must be dependable.
• Excellent customer service skills, both verbal and written.
• Must assume responsibility for high quality of repair process.
• Must have the ability to work independently or with less supervision.
• Should have excellent verbal communication skills.
• Must have the ability to work under pressure.
• Ability to manage service calls.
• High School Diploma or GED.
• Clean driving record with or able to obtain a Class B non-exempt CDL driver license.
• Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry.

Nice To Haves

• EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus.

Responsibilities

• Responsible for the service and repair of all fire apparatus equipment.
• Testing and repairing equipment by traveling to the location of the customer.
• Provide troubleshooting and performing installation of equipment.
• Attending to the needs of the customer whenever required.
• Provide confirmation that equipment is functional.
• Provide telephone support to the customer in order to perform troubleshooting.
• Follow through to ensure equipment is in proper working condition after performing troubleshooting.

Benefits

• Medical (PPO & HSA), Dental, Vision, STD.
• Company Paid Benefits: Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time).
• 401K with Employer Match (eligibility requirements).
• Employee Stock Ownership Plan (eligibility requirements).
• Paid Holidays & Paid Time Off (Full-Time Only).
• Maternity/Paternity Leave (eligibility requirements).
• Paid Training & Safety Equipment.
• Relocation Benefits.
• Verizon Wireless Company Discount (eligibility requirements).

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED