Service Technician - Commercial HVAC

Modigent • Lexington, KY

5d • Onsite

About The Position

Service Technician III – Comfort & Process Solutions (A Modigent Company) Comfort & Process Solutions , a trusted leader in commercial and industrial HVAC services since 1999 and now part of the innovative Modigent family, is seeking an experienced Service Technician III to join our team. This senior-level role is ideal for a highly skilled professional with advanced EPA certification and 5+ years of hands-on experience servicing complex commercial HVAC systems. Backed by Modigent's nationwide network, you'll work on cutting-edge equipment in diverse environments—delivering exceptional service, minimizing downtime, and contributing to energy-efficient, sustainable solutions for our clients. As a Service Technician III, you will operate independently to perform full diagnostics, maintenance, repairs, and retrofits on a wide range of commercial-grade HVAC equipment, including unitary systems up to 50-ton package units, boilers, chillers, heat exchangers, control valves, evaporative coolers, VRF systems, and more. Your expertise ensures optimal system performance, customer satisfaction, and compliance with the highest safety and quality standards.

Requirements

• 5+ years of hands-on experience in commercial/industrial HVAC service and repair.
• Current EPA Universal Certification (or Type II minimum) and any additional relevant HVAC credentials (e.g., NATE, factory-specific training preferred).
• Proven expertise in servicing complex systems, including chillers, boilers, VRF, building automation, and industrial piping.
• Strong troubleshooting, diagnostic, and mechanical/electrical skills with the ability to read blueprints, schematics, and technical specifications.
• Proficiency with modern HVAC service software, mobile apps, and basic computer tools for reporting and documentation.
• Excellent communication and customer service skills with a professional, solution-oriented approach.
• Valid driver's license with a clean driving record.
• Ability to pass a background check, drug screening, and any required physical exams.
• This is a safety-sensitive position.

Responsibilities

• Independently service, maintain, diagnose, troubleshoot, and repair commercial HVAC equipment—from 1-ton mini-splits to 50-ton package units, boilers, chillers (including retrofits), control valves, heat exchangers, and evaporative coolers—on-site at customer locations.
• Utilize state-of-the-art diagnostic software, mobile technology, specialized hand tools, and engineering blueprints/specifications to identify issues, perform precise repairs, and restore system functionality.
• Deliver outstanding customer service by analyzing system performance, recommending solutions, and educating clients on maintenance best practices to prevent future issues and promote long-term reliability.
• Accurately document all service activities, complete work orders, capture photos/notes as needed, and communicate job details to dispatch before departing the site.
• Identify and discuss service opportunities, preventive maintenance plans, and system upgrades with customers and account managers to support business growth.
• Maintain the highest safety standards at all times, enforce company safety protocols, and ensure accountability for company-issued tools, vehicles, parts, and assets.
• Demonstrate flexibility by participating in on-call rotations, overtime, weekend shifts, and occasional overnight travel as required to meet client needs.
• Perform physical demands of the role, including frequent lifting of 30 lbs and occasional lifting up to 50 lbs, working in varied environments (rooftops, mechanical rooms, extreme temperatures).

Benefits

• We offer competitive pay based on experience, performance incentives, comprehensive benefits, ongoing training (including factory certifications), tool support, company vehicle opportunities, and a collaborative team environment focused on safety, quality, and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed