Commercial Generator Preventative Maintenance Service Technician

PowerSecure, Inc.•Durham, NC

21h•Onsite

About The Position

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. This position is responsible for the ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment, as well as providing technical support to customers on operational or maintenance aspects. PowerSecure invests in the future of its technicians with continuous training and multiple levels of advancement.

Requirements

One to three years of field experience servicing commercial generator systems.
Capable of preventive maintenance, operational understanding of automatic transfer switch’s and performing load banks.
High School diploma or GED equivalent, related military experience or equivalent field experience.
Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
Ability to work with basic mathematical concepts.
Ability to safely perform physical labor in an outdoor setting, including the physical demands of working in extreme hot and cold temperatures, and lifting and installing replacement parts, generator system components, batteries and other heavy objects.
Must observe all safety standards.
Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
Maintain professional appearance on the job.
Proven reasoning abilities and sound judgment.
Must possess excellent verbal and written communication skills.
Able to express commitment to PSS, its customers, and its employees.
Process oriented, with demonstrated attention to detail.
Delivering on-time results to support PSS’s business goals.
Teamwork oriented with collaborative style.
Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

Responsibilities

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment.
Responsible for technical support to customers on operational or maintenance aspects.
Daily travel with independent work structure.
Provide 24x7 “on-call” services as required unless on PTO or Off Call.
Maintain and safeguard company issued equipment, tools, and instruments.
Battery installations and replacements.
Perform required preventative maintenance service to equipment under contract as scheduled.
Customer contact and interface.
Communicate availability status to corporate office.
Protect company proprietary information, manuals, and records.
Use of electronic and electrical test equipment as necessary.
Coordinate and manage all on-site subcontractors hired by PSS as necessary.
Maintain company vehicle in safe and operational condition.
Ensure that work is performed to PSS standards.
Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
Provide technical support to customers upon request.
Maintain Technical documentation for study and/or review.
Willing and able to attend training as company deems necessary.
Own and maintain personal set of mechanical tools.
Cross train in other areas as needed.