SERVICE TECHNICIAN-CDL DRIVER-FM

Loram Maintenance Of Way • Georgetown, TX

289d

About The Position

The Service Technician position is responsible for providing customer service and maintenance functions to Loram customers within a specific region. Maintaining unit uptime to customer expectations is critical to customer satisfaction, railroad fuel economy, and railroad's wheel/rail life.

Responsibilities

• Build customer and supplier relations for improved products and services.
• Work with Sales Department to ensure customer expectations are met.
• Service top of rail and gauge face lubricator units to specified guidelines.
• Perform lubrication service program for railroad customers.
• Use logic and methods to solve problems to find effective solutions.
• Understand and adhere to general railroad and Loram operating rules.
• Manage inventory held on maintenance vehicle through company processes.
• Plan work based on length and task difficulty, develop schedules, and anticipate and adjust for problems to meet objectives.
• Able to work independently.
• Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
• Proactive problem resolution.

What This Job Offers

• Industry: Support Activities for Transportation