Service Technician (BAS)

Comfort Systems•Woburn, MA

1d•$80,000 - $100,000

About The Position

At BCM Controls, we are focused on our people, our culture, and our business. Our goal is to be the “Best Place You Will Ever Work!” We are growing and looking to hire great people to support our vision. BCM specializes in building automation, security systems and energy services for commercial, institutional, and industrial clientele. There is no better place to develop your skills, establish a career and make a difference than BCM Controls. What we offer you: Market, competitive wages based on experience Opportunities for career growth, training, and development A recognition culture with dynamic leadership Work/Life Balance 401(k) plan with company match Excellent medical, dental, vision and Rx drug insurance Company paid Life and AD&D insurance Short and Long-Term Disability Insurance Tuition Reimbursement Company van Steady work and overtime opportunities What you’ll do: Maintain positive customer relations, perform maintenance, system upgrades and respond to BAS service calls in a quick and effective manner while adhering to codes, regulations and standards. Perform equipment troubleshooting, & repair for DDC control-based systems Record documentation of services provided Maintain site back-ups and documentation Build customer rapport by resolving concerns/answering questions Who you are: You have a strong work ethic, take pride in your workmanship, collaborate well with others, and have a continuous desire to learn 0-2 or 2-4-years’ experience and a solid understanding of commercial BAS/HVAC equipment maintenance Schneider Electric/Andover Controls, Johnson Controls and Tridium experience a plus Functional and technical ability to evaluate service problems, recommend appropriate action and follow through Experience with electronic systems, troubleshooting, estimating and dealing with complexity Ability to work in a team environment while taking responsibility for individual tasks Strong customer orientation including the ability to manage expectations and satisfy customers

Requirements

You have a strong work ethic, take pride in your workmanship, collaborate well with others, and have a continuous desire to learn
0-2 or 2-4-years’ experience and a solid understanding of commercial BAS/HVAC equipment maintenance
Functional and technical ability to evaluate service problems, recommend appropriate action and follow through
Experience with electronic systems, troubleshooting, estimating and dealing with complexity
Ability to work in a team environment while taking responsibility for individual tasks
Strong customer orientation including the ability to manage expectations and satisfy customers

Nice To Haves

Schneider Electric/Andover Controls, Johnson Controls and Tridium experience a plus

Responsibilities

Maintain positive customer relations
Perform maintenance, system upgrades and respond to BAS service calls in a quick and effective manner while adhering to codes, regulations and standards
Perform equipment troubleshooting, & repair for DDC control-based systems
Record documentation of services provided
Maintain site back-ups and documentation
Build customer rapport by resolving concerns/answering questions