Tri-M Group-posted 3 months ago
Full-time • Mid Level
Kennett Square, PA
251-500 employees

Provides independent field hardware and software support on building automation systems including, but not limited to HVAC control systems, security systems and life-safety systems. Installs system additions and turnkey systems. Provides 24-hour customer service.

  • Complies with and ensures compliance with all Tri-M safety policies and procedures.
  • Complies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.
  • Performs field preventative maintenance checks on electronic systems.
  • Provides field hardware support on electronic controllers and control devices and on pneumatic systems where applicable.
  • Provides on-site and front-end software assistance and support to customers.
  • Provides 24-hour on-call hardware and software service availability.
  • Installs system additions and turnkey systems.
  • Completes all necessary paperwork to support field work.
  • Conducts appropriate on-the-job training for Service Technicians I, II, and III.
  • Assists with or independently performs checkout and start-up of system additions and turnkey systems.
  • Communicates with equipment representatives to solve field hardware problems.
  • Assists with or independently performs job check-out and start-up as necessary.
  • High school diploma or equivalent; post high school education in related field desirable.
  • Minimum of 5 years’ experience with building automation systems or in a related field.
  • Ability to understand design and design-intent of HVAC systems.
  • Ability to read and understand electrical, mechanical and control drawings, specifications, schematics and ladder diagrams.
  • Working knowledge of building automation systems software.
  • Above average troubleshooting and problem-solving skills with proven mechanical ability to troubleshoot and repair HVAC systems and their components.
  • Proven leadership skills and ability to manage people.
  • Ability to organize and administer multiple jobs and tasks with good attention to detail.
  • Above average knowledge of electrical trade and applicable electrical codes as they apply to building automation systems.
  • Knowledge of and ability to deal with other construction trades.
  • Must be confident, decisive and self-motivated and able to make independent decisions.
  • Above average math and logic skills.
  • Excellent customer service skills.
  • Ability to work a frequently changing schedule to meet customer demands.
  • Fair and competitive pay
  • Comprehensive Medical, Prescription, Vision and Dental Insurance
  • HRA Spending Account
  • Employer-paid Life and AD&D Insurance
  • Seven Paid Holidays
  • Vacation/Sick/ Personal Leave
  • 401k Retirement Program with Company Match
  • Employee Assistance Program
  • And much more!
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