Service Technician Associate

Conduent • Franklin Township, NJ

82d • $21 - $26

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay is $21.23 - $26.54, which may be below your state's minimum wage. Please take this into consideration when applying. The Lead Technician directs System Technicians for day-to-day work, including scheduling, work assignments, priority setting, and problem resolution for component-level corrective maintenance on components from Ticket Vending Machines (TVMs), Ticket Office machines (TOMs), Gates, and Validators.

Requirements

• Hold a High School Diploma.
• Have electrical/mechanical troubleshooting skills.
• Possess customer service skills.
• Demonstrate mechanical skills.
• Have reliable transportation and a valid driver's license.
• Can work 5:30 AM-02:30 PM or 01:30 PM-09:30 PM shifts.
• Able to be on call for weekend work.

Responsibilities

• Act independently to determine methods and procedures for new assignments.
• Responsible for spares management, including replenishment.
• Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
• Makes recommendations for new procedures and contributes to developing concepts and techniques.
• Interacts with the Customer and Vendors to resolve outages, failures, coordinate changes and updates.
• Acts as a facilitator and team leader.
• Completes complex tasks in practical ways.
• Provides technical on-site maintenance and support for new and existing systems.
• Receives little instruction on day-to-day work and general instructions on new assignments.
• Works on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Perform component and board-level maintenance of all TVMs, TOMs, Gates, and Validators components.
• Perform required corrective maintenance, document all activities on the computer using various programs, assume responsibilities for maintaining Shop Inventory, use computer skills to include MS Word & Excel, and perform Light administrative duties (Entering Service Report data).

Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED