Service Technician/Apartment Maintenance - Silver Spring, MD

Kay Apartment Communities•Silver Spring, MD

1d•Onsite

About The Position

Join Kay Apartment Communities’ service team at our 416 unit apartment community in Silver Spring, MD. Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents. The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.

Requirements

Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
Experience in apartment turnovers
Adhere all to safe work practices
Ability to work independently and professionally
Excellent organizational, communication and customer service skills
Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
Maintain a valid driver’s license and reliable transportation
Must have own hand tools

Nice To Haves

HVAC and CFC certifications preferred
Bilingual in English and Spanish a plus

Responsibilities

Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
Service, repair, replace and install items such as: Stoves, refrigerators, dishwashers, disposals, fixtures
Toilets, sinks, vanities, faucets, diverters
Drains (use of K-50, K-1500, K-38)
Electrical circuits, receptacles, switches and fuses
Light fixtures & ceiling fans
Countertops, cabinets and general carpentry
Window screens and blinds
Interior and exterior doors
Vinyl and ceramic floor covering
Complete service and repair requests in a safe, prompt and professional manner
Prepare apartments for move-in, on a specified schedule
Perform preventative maintenance tasks as required by the community
Maintain all company-owned equipment in good working condition
Perform other duties as assigned