Service Technician and Programmer
About The Position
We are seeking skilled Service Technicians and Programmers to join our team. In this role you will need to be familiar with inspecting, testing, servicing, troubleshooting, and repairing fire alarm and sprinkler systems. Responsibilities Inspectors shall perform all inspection, testing and some repair tasks on fire alarm or security systems. Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment. Fire Extinguisher and Kitchen Hood Service Technicians are also desired. Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, nurse call, access control, security or CCTV. Frequently resolve problems through research of multiple alternatives. Communicate and effectively interact with other contractors and building owners. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals. Assist customers on site with all questions and concerns in a timely and professional manner. Effectively communicate project status to management. Complete all appropriate company paperwork as required. Industry related NICET and/or state certification is preferred or obtain within one year of hire.
Requirements
- Valid driver's license with a clean driving record.
- Applicants must meet requirements in relation to background and driving record.
- Must be proficient in the use and application of industry related equipment including MS Office.
- Must have excellent communications skills, using tact and diplomacy when dealing with customers.
- Regular, reliable, predictable attendance.
- Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
- Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.
Nice To Haves
- Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
- Experience programming Edwards panels a requirement for this role.
- Industry related NICET and/or state certification is preferred or obtain within one year of hire.
Responsibilities
- Inspectors shall perform all inspection, testing and some repair tasks on fire alarm or security systems.
- Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.
- Frequently resolve problems through research of multiple alternatives.
- Communicate and effectively interact with other contractors and building owners.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
- Assist customers on site with all questions and concerns in a timely and professional manner.
- Effectively communicate project status to management.
- Complete all appropriate company paperwork as required.
Benefits
- 401(k) Plan : Build a strong financial future with our 401(k) Plan with matching contributions.
- Paid Holidays and PTO : Recharge and unwind with loved ones with 8 paid holidays and 10 PTO days. As you advance in your career with us, your PTO also grows over time.
- Healthcare Coverage : Access reduced-cost medical insurance, dental, and vision coverage.
- Flexible Spending Account : Manage your healthcare expenses effectively with our Flexible Spending Account.
- Additional benefits include Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage, and more.
- Weekly Paydays : Enjoy weekly paychecks every Friday to kick off your weekend!
- Employee Appreciation Events : Experience appreciation through employee appreciation lunches, holiday celebrations, department activities, and outings.
- Employee Assistance Program : Our Employee Assistant Program offers access to over 10,000 providers offering face-to-face or telehealth counseling.
- Pet Insurance : Ensure your furry friend’s health is covered with our pet insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
51-100 employees
