Service Technician 2

Easton Select Group • Portland, ME

1d

About The Position

The Service Technician II is a mid-level field technician responsible for performing advanced pool service, diagnostics, and repairs with limited supervision. This role requires strong troubleshooting skills, independent route management, and the ability to handle more complex equipment repairs and customer concerns.

Service Technician II team members are trusted to manage service calls efficiently while mentoring Service Technician I team members and upholding Easton Select Group’s service standards.

Requirements

• High school diploma or equivalent
• Valid driver’s license with clean driving record
• 2+ years of pool service or related mechanical field experience
• Strong mechanical aptitude and troubleshooting skills
• Ability to lift 50–75 lbs
• Ability to work outdoors in varying weather conditions

Nice To Haves

• Pool operator certification (CPO or equivalent)
• Experience with pool automation systems
• Customer service and sales experience

Responsibilities

• Independently manage and complete daily service routes
• Perform seasonal pool openings and closings
• Diagnose and repair pool equipment including pumps, filters, heaters, automation systems, and plumbing
• Troubleshoot leaks and equipment performance issues
• Test, balance, and treat pool water chemistry
• Install replacement parts and minor equipment upgrades
• Identify upsell opportunities for repairs, equipment replacements, and service agreements
• Maintain accurate service documentation and job notes
• Provide professional communication with homeowners and customers
• Assist in training and supporting Service Technician I team members

Benefits

• 9 paid holidays
• Paid vacation and sick time
• Employer-matched 401(k)
• Employer-paid life insurance
• Optional supplemental life insurance
• Medical, dental, and vision insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED