Service Technician 2

BIG TEX TRAILER MANUFACTURING LLC • Fort Worth, TX

8d • Onsite

About The Position

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

Requirements

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver’s License
• Must be available to work Monday – Saturday and overtime as needed

Nice To Haves

• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred

Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts.
• Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders.
• List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer.
• Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees