Service Technician 2, Trainee
About The Position
JOB SCOPE: The Service Technician 2, Trainee is responsible for providing timely and quality repairs of customers' products while maintaining high customer service and demonstrating proficiency by the conclusion of the training period. Additionally, this position promotes and sells additional products and services that directly impact the profitability of the Company, including but not limited to Sears Protect Home Warranty and Clean & Maintains. This position repairs products in the customer's home. JOB SUMMARY: Responsible to learn all aspects of job responsibilities and processes by demonstrating proficiency by the conclusion of the training period. Responsible for repairing products, including Refrigerators (sealed systems), window AC units and Appliances.
Responsibilities
- Providing timely and quality repairs of customers' products
- Maintaining high customer service
- Demonstrating proficiency by the conclusion of the training period
- Promoting and selling additional products and services
- Repairing products, including Refrigerators (sealed systems), window AC units and Appliances
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
