Service Technician 1

BAY CITY EQUIPMENT INDUSTRIES INC • San Leandro, CA

5d • $30 - $40

About The Position

Bay City Electric Works (BCEW) is a family-owned business which was founded in 1932 and has been a KOHLER distributor for over 50 years. Our vision is to Develop Powerful People to be #1 in Power. We have aligned our vision with our goal to become the go to generator systems supplier in California, Nevada, and Hawaii. As such, we are building a winning team of experts who are committed to providing total power solutions to our customers. The Bay City Electric Works team provides generator, energy storage, and engine solutions for lifes power needs. Offering quality brands like KOHLER® and OutBack Power, our experts provide solutions for data centers, water & sewer districts, healthcare facilities, utilities, military bases, hi-rise buildings, hi-tech, bio-tech, pharmaceutical, government, airports, retail, manufacturing, casinos, and residences. We believe in an ALWAYS ON environment whereby power is accessible to all. We believe in developing our team to become experts in generators and power systems to ensure zero downtime for our customers. We celebrate shared values, a shared vision, and a shared mission. Our Core Values: Demonstrate family values and embrace diversity Understand the value of reputation and relationship Keep our Customers at the venter of all we do Exhibit modesty and humility alongside confidence Accept challenge and make it happen Embrace BCEW Team "Always On and Always Safe" environment Bay City Electric Works takes great pride in our ability to back up our product offerings and we believe in investing in our people, providing them with development opportunities and the resources necessary to sustain a first-class level of support. Our Power Generation Service Technicians Level I repair and maintain industrial and residential generators. This role is expected to perform regularly scheduled maintenance, minor diagnostic procedures, and light line repairs at customer locations or in company shops. This is a non-exempt (hourly) positions. Work hours are normally 7:00 a.m. to 4:00 p.m., Monday through Friday. Technicians may be required to work occasional after business hours and/or during the weekend to meet customer needs. Technicians can expect to be placed on the on-call rotation schedule. As a Level 1 Service Technician, you will contribute by: Providing exceptional customer service to all BCEW customers Assisting Level II, and III technicians Collaborating with other BCEW departments to ensure alignment and proper communication throughout the service event Performing regularly scheduled maintenance and diagnostic procedures on 500kW and below generators Troubleshooting and diagnosing problems Performing load testing on 100kW and below generators Performing generator and line light repairs; changing oil and filters on power generators and fire pumps Gathering and presenting information to customers on work performed and/or needed repairs Providing end user training as necessary on how to operate equipment Performing load bank testing procedures Maintaining compliance with all applicable safety and environmental policies and procedures Performing other duties as assigned

Requirements

• High school diploma, or general education degree (GED), or related experience and/or training or equivalent combination of education and experience.
• Beginning knowledge of generator control systems
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to write routine reports and correspondence
• Ability to meet deadlines and make critical decisions in a fast-paced, dynamic environment
• Ability to multi-task and set priorities accordingly
• Ability to maintain a driving record capable of maintaining a Class C license
• Willing to travel, sometimes over night or for extended periods of time
• Computer literate in MS Office (Word, Excel, etc.)
• Flexible team player

Responsibilities

• Providing exceptional customer service to all BCEW customers
• Assisting Level II, and III technicians
• Collaborating with other BCEW departments to ensure alignment and proper communication throughout the service event
• Performing regularly scheduled maintenance and diagnostic procedures on 500kW and below generators
• Troubleshooting and diagnosing problems
• Performing load testing on 100kW and below generators
• Performing generator and line light repairs; changing oil and filters on power generators and fire pumps
• Gathering and presenting information to customers on work performed and/or needed repairs
• Providing end user training as necessary on how to operate equipment
• Performing load bank testing procedures
• Maintaining compliance with all applicable safety and environmental policies and procedures
• Performing other duties as assigned

Benefits

• Health & Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance.
• Work/Life Balance: generous paid time off and holiday schedule.
• Financial Wellbeing: 401(k) savings plan, tuition reimbursement, employee discount programs and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees