The HVAC Technician is responsible for diagnosing HVAC system performance through observation, testing, and setup. This role involves servicing products and equipment on assigned projects while ensuring customer satisfaction. The technician will troubleshoot HVAC equipment, repair and replace HVAC systems, and use a variety of hand tools, following blueprints, wiring diagrams, piping schemes, or engineering specifications to diagnose and repair units. Additionally, the technician will disassemble and reassemble residential equipment to perform troubleshooting and preventative maintenance. The position requires preparing for on-site installation and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary. The technician will also complete documents to verify work performed in a legible manner, operate a commercial vehicle, provide and explain technical support to customers, and work a rotating on-call schedule during nights and weekends when assigned.