Service Tech

Mi Windows And Doors • Altamonte Springs, FL

309d • $19 • Onsite

About The Position

As a Service Tech, you will be responsible for providing high-quality service and support to our customers. This role requires a strong technical background and the ability to troubleshoot and resolve issues efficiently. You will work closely with customers to understand their needs and ensure their satisfaction with our services. Your expertise will help maintain our reputation for excellence in service delivery.

Requirements

• High school diploma or equivalent
• Proven experience in a technical support role
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Nice To Haves

• Experience with customer service software
• Technical certifications related to the service industry
• Familiarity with industry standards and best practices

Responsibilities

• Provide technical support and service to customers
• Troubleshoot and resolve customer issues
• Maintain accurate records of service calls and customer interactions
• Collaborate with team members to improve service processes
• Ensure compliance with company policies and procedures

Benefits

• Three comprehensive Medical plans
• 401k with company match
• Generous paid time off
• Health, wealth, and wellness coverage for you and your eligible spouse/dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: High school or GED