Service Tech II, The Ashley at RiverHouse

JBG SMITH • Arlington, VA

1d

About The Position

Enjoy the opportunity to use technical knowledge and skills to maintain the highest levels of upkeep in our communities. Driven by a desire to provide outstanding service, naturally excel at quickly responding to resident requests and following issues through to conclusion to ensure that we deliver the best in apartment living. #JBGTech1
https://riverhouseapts.com/
The position title is Service Tech II and is primarily based at The Ashley at RiverHouse.

Requirements

• High-school diploma or equivalent and 2 years of maintenance experience in apartments, hotels, or similar environment with the highest standards of service, integrity, creativity, and teamwork.
• Ability to diagnose and repair HVAC equipment and appliances and working knowledge of plumbing fixtures, basic electrical circuitry, carpentry, and be skilled in the use of power and hand tools (service technicians supply their own hand tools).
• Possess a valid driver’s license and dependable transportation including on-call hours.
• Ability to lift up to 50 pounds including supplies and appliance.
• Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike. PROFESSIONALISM – Professional presentation and superior written and verbal communication skills. EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns. LEADERSHIP – Dependability as a team member who inspires others to achieve excellence. INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.

Nice To Haves

• HVAC, CFC certification preferred (required at some communities) and plumbing and electrical certification is preferred.

Responsibilities

• Assist in the process of making all units ready for move-in.
• Respond to all resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical and plumbing issues.
• Perform routine preventative maintenance on building systems.
• Inspect the community daily to identify any items that need maintenance or repair.
• Clearing snow and ice during inclement weather.
• Work a flexible schedule and share on-call duty which requires responding to emergencies in 30 minutes or less.

Benefits

• JBG SMITH offers a bonus program, renewal incentives, and a competitive benefits package; including up to $5,200 annual reimbursement for professional development opportunities.
• For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20%-40% housing discount at select JBG SMITH communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED