Service Tech I

BROCK CABINETS•Fayetteville, NC

About The Position

The Service Technician I role is an entry-level position focused on learning and supporting cabinet installation, service, and warranty tasks. This technician assists senior service techs while developing foundational skills in cabinet adjustments, repairs, and job-site procedures. This role plays a vital part in ensuring completed installations are functional, visually consistent, and meet Brock Cabinets’ quality standards.

Requirements

Minimum age 21 with a valid Driver’s License
5 years licensed driving experience with no infractions (required)
Ability to safely lift 50+ pounds.
Strong attention to detail and accuracy in measurement and alignment.
Ability to work independently or as part of a team.
Effective communication skills (reading, writing, active listening).
Problem-solving ability for basic field issues.
Customer service-oriented mindset.

Nice To Haves

1 year cabinetry experience or construction experience, relevant work experience.

Responsibilities

Assist experienced technicians with cabinet installation, touch-ups, and warranty repairs.
Transport, unload, and organize cabinet materials and tools on the job site.
Perform basic adjustments and minor repairs, including: Touch-ups and surface corrections
Replacing doors, drawer fronts, and hardware
Installing shoe molding, scribe, and toekick
Learn to install skins, crown molding, and other trim elements (with guidance).
Understand cabinet sizes and gain foundational knowledge of cabinet construction.
Use measuring tools accurately; perform basic cuts as needed.
Develop proper use of hand and power tools common to cabinet installation.
Perform small homeowner service appointments under supervision.
Practice strong attention to detail to ensure cabinets meet alignment, fit, and finish standards.
Provide professional communication and courteous customer service on job sites.
Complete other entry-level tasks as assigned while building skill proficiency.