Service Tech 1 - Trainee

Leslie's Pool Supplies•Novato, CA

2d•$60,000 - $100,000•Onsite

About The Position

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Job Overview: As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You’ll work outdoors at residential and commercial locations, bringing the pool industry to life through hands-on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success. Starting Training Pay: $20/hour | Potential Earnings: $60,000–$100,000+

Requirements

Valid driver’s license with a clean MVR
Ability to pass a drug screen and background check
Working knowledge of general plumbing and/or electrical systems
Basic ability to use a multi-meter and make electrical connections
Strong customer service skills
Good problem-solving and troubleshooting abilities
Ability to work independently and manage time effectively
Team collaboration skills with Service Managers and peers

Responsibilities

Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
Interact with customers to provide service, recommendations, and guidance
Maintain high standards of customer service and professional conduct
Follow all safety procedures, including safe working and driving habits
Partner with Service Managers to meet and exceed company policies and guidelines
Install, troubleshoot, and repair gas and electrical heaters
Repair motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, and valves
Work on PVC, copper, and galvanized plumbing
Diagnose and fix suction, priming, and high/low-pressure issues