Service Team Lead

James & Whitney Co.South Portland, ME
11d

About The Position

Are you a skilled trades professional who enjoys leading by example, working with your hands, and seeing a job done right? We’re looking for a Service Team Lead to head up a two-person crew focused on gutters, roof rejuvenation, and small exterior repairs. This is a leadership role in the field — you’ll be responsible for quality workmanship, customer satisfaction, and mentoring a laborer while delivering clean, professional installs and repairs. What You’ll Be DoingLead a two-person service crew (you + one laborer)Install and service gutters and gutter protection systemsPerform roof rejuvenation applicationsComplete small exterior repairs efficiently and correctlyEnsure jobs are completed safely, cleanly, and to company standardsCommunicate clearly with customers and internal teamsTrain and support your laborer to improve skills and productivityMaintain tools, equipment, and vehicles in good working orderWhat We’re Looking ForExperience with gutters, roofing, or exterior constructionProven ability to lead or mentor another team memberStrong attention to detail and pride in quality workAbility to manage daily job flow and adapt to changing schedulesProfessional communication and customer-first mindsetValid driver’s license and ability to lift/maneuver materials as neededWhy You’ll Love This RoleLeadership without being stuck behind a deskConsistent work with variety — no two days are the sameOpportunity to help build and shape a growing service teamSupportive management and clear expectationsCompetitive pay Steady year-round workWho We AreWe’re a team of hardworking professionals who believe great work starts with great people. We focus on quality, safety, and clear communication, and we back our crews with strong leadership and realistic expectations. If you take pride in your craft and want to be part of a company that values teamwork and doing things right, you’ll fit in well here. Voted Best Places to Work in Maine three years in a row – 2023, 2024 & 2025! If you’re ready to lead from the front, take ownership of your work, and be part of a team that values craftsmanship and accountability, we’d love to hear from you. Apply today and help us build something solid.

Requirements

  • Experience with gutters, roofing, or exterior construction
  • Proven ability to lead or mentor another team member
  • Strong attention to detail and pride in quality work
  • Ability to manage daily job flow and adapt to changing schedules
  • Professional communication and customer-first mindset
  • Valid driver’s license and ability to lift/maneuver materials as needed

Responsibilities

  • Lead a two-person service crew (you + one laborer)
  • Install and service gutters and gutter protection systems
  • Perform roof rejuvenation applications
  • Complete small exterior repairs efficiently and correctly
  • Ensure jobs are completed safely, cleanly, and to company standards
  • Communicate clearly with customers and internal teams
  • Train and support your laborer to improve skills and productivity
  • Maintain tools, equipment, and vehicles in good working order

Benefits

  • Leadership without being stuck behind a desk
  • Consistent work with variety — no two days are the same
  • Opportunity to help build and shape a growing service team
  • Supportive management and clear expectations
  • Competitive pay
  • Steady year-round work
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