Service Support Specialist
City of Carrollton, TX•Carrollton, TX
338d•$18
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About The Position
The Service Support Specialist is responsible for all incoming calls and/or emails for the City, which includes responding to customer inquiries, concerns, and complaints regarding various departments. This role involves researching and responding to inquiries, complaints, and concerns, as well as logging these interactions using various tracking databases. The specialist will also accept credit card payments for various departments and direct calls to the appropriate staff.
