Service Support Administrator
Steris Corporation•Mentor, OH
389d•Hybrid
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About The Position
The Service Support Administrator I (SSAII) at STERIS plays a crucial role in managing equipment maintenance agreements and supporting field operations. This position focuses on activating, modifying, and deactivating maintenance entitlements in Siebel, ensuring compliance with contract terms, and optimizing service schedules to enhance customer satisfaction. The role also involves addressing billing issues, troubleshooting service requests, and maintaining accurate service records, all while working in a hybrid environment at the Mentor, OH Corporate HQ.
