Service Supervisor SIGN ON BONUS

Thalhimer•Raleigh, NC

1d•Onsite

About The Position

Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at River Haven Apartments in Raleigh, NC. This full-time position offers a dynamic and rewarding environment, where no two days are the same. As a Service Supervisor, you will lead the maintenance efforts for the River Haven property, ensuring that apartments and facilities remain in excellent condition. Each day will present a variety of tasks, from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that residents enjoy a comfortable and well-maintained living environment. A standout Service Supervisor leads by example, being confident, accountable, and solutions-driven. You will succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You will understand every technician's role and support their success through training, delegation, and technical oversight, while being organized, responsive, and committed to excellence in both resident satisfaction and property performance.

Requirements

3 - 5+ years of experience in residential property maintenance (or similar fields)
CFC and HVAC certification required
Strong training in plumbing and electrical systems
Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
A valid driver's license and the ability to travel to between properties if needed
Strong leadership and communication skills
A positive, solution-oriented attitude and exceptional problem-solving abilities
Dependable
Hardworking
Enjoys the satisfaction of solving problems and fixing things

Responsibilities

Overseeing and completing apartment maintenance and repairs
Managing work orders and apartment turnovers
Performing preventative maintenance to keep all systems running smoothly
Leading maintenance team members, providing guidance and support
Maintaining a high standard of customer service and property upkeep
Troubleshooting an unexpected issue
Tackling routine maintenance
Proactively managing maintenance operations
Mentoring your team
Driving safety and compliance
Supporting technician success through training, delegation, and technical oversight