Service Supervisor - Los Angeles, CA

KONE•Los Angeles, CA

1d•$121,000 - $158,700

About The Position

Service Supervisor - Los Angeles, CA Company Overview Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Job Overview Are you ready to make your next career move to join our team as our SERVICE SUPERVISOR for KONE Americas in KONE USA-LOS ANGELES, CA? Do you enjoy managing people and promoting a safety culture in your team? Do you have the spirit to collaborate with both internal and external stakeholders surrounding assigned projects? Do you thrive in areas where priorities change from time to time? Are you skillful with technological tools such as Microsoft Office? Do you demonstrate a passion for quality and results? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Job Duties As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

Requirements

You will bring 2+ years of relevant maintenance expertise as well as well as one year leading people towards a common goal.
You will use the knowledge gained through your bachelor’s degree or 2-year technical school. Equivalent work experience in service industry accepted in lieu of degree.
Proficient in MS Word and Excel
Well Organized
Customer service mindset

Responsibilities

Enforce KONE Zero Tolerance safety policy at all work sites.
Support and ensure that field operatives are on task to meet customer project goals and KONE profitability target.
Interface with Union representation and KONE field labor relations.
Prepare monthly reports of expenditures and accountability within the field.
Become proficient in SAP and be able to use it as needed.