Service Supervisor

CarVision•Maple Shade, NJ

22d

About The Position

At Car Vision, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Car Vision is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! We are seeking a motivated, experienced, outgoing, and service-oriented automotive sales floor manager to join our team and coach our salespeople to close more deals. The ideal candidate will have experience hiring, training, and leading a team, will have a strong passion for people, and solid knowledge of sales best practices and customer retention strategies. Oversee operations in an auto service unit to ensure compliance with quality standards Brand new state of the art facility. Air conditioned and new!

Requirements

motivated
experienced
outgoing
service-oriented automotive sales floor manager
experience hiring, training, and leading a team
strong passion for people
solid knowledge of sales best practices and customer retention strategies

Responsibilities

Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
Conduct price negotiations with clients to reach a favorable bargain for both management and client
Oversee the hiring and training of an effective auto service team
Maintain accurate record of all accounts and relevant financial information
Monitor inventory to regulate and ensure availability of required vehicle parts
Ensure automotive service staff comply with environmental laws and regulations
Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
Listen to client complaints and assist in addressing their issues and resolving challenges
Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
Assign and schedule work duties to auto service staff according to their skills
Follow up customers to obtain feedback and ensure they are satisfied with received service
Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry