Service Supervisor (Kaneohe Bay Branch)

First Hawaiian Bank•Kaneohe, HI

39d

About The Position

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a collaborative, customer-focused, detail-oriented Service Supervisor to join our Kanehohe Bay Branch. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. The Service Supervisor I also handles and resolves any customer issues or complex inquiries, and assists to maintain the branch workflow and assign coverage as needed. Another integral part of this role is to ensure that all bank policies and procedures are followed. The successful candidate will be hired for the level of the position that aligns with their experience. Compensation The annual salary range for this role is $46,176 - $66,560/per year; commensurate with experience; plus sales incentives. Work Schedule Monday-Friday; 8:00 AM - 4:30 PM (hours may vary)

Requirements

Bachelor's Degree in Business or equivalent work experience required
2 years' experience in bank operations; and 2 years' supervisory experience (may be obtained concurrently)
Ability to use 10-key adding machine and type 40 wpm
Must be pleasant and tactful when interacting with customers
Good oral and interpersonal communication skills
Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information
Must be proficient in Microsoft Windows applications

Responsibilities

responsible for operations of the branch by supervising employees in all phases of bank operations
handles and resolves any customer issues or complex inquiries
assists to maintain the branch workflow and assign coverage as needed
ensure that all bank policies and procedures are followed