Service Supervisor - Peninsular Place

American Campus Communities-posted 2 months ago
Full-time • Mid Level
Ypsilanti, MI
1,001-5,000 employees
Real Estate
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At ACC, the Service Supervisor is critical to a property's facilities maintenance operations, ensuring work order execution while helping supervise and train the service team. In this role, you'll also help manage vendor relationships and maintain high standards for our residents to enjoy. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career - whether it is supporting nearby properties or on the job training.

  • Coordinate, help supervise, and train maintenance team, ensuring timely completion of work orders and maintenance tasks; support operations in the absence of supervisor.
  • Perform work order processes, including execution, system close-out, verification, and vendor coordination.
  • Assist in and help lead property turn process and coordinate with vendors for efficient execution.
  • Assign and perform preventative maintenance work, contributing to the ongoing update of preventative maintenance plans.
  • Conduct inspections of public areas and resident apartments to ensure ACC's facilities maintenance standards are met.
  • Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations.
  • Communicate and assist with outside vendors, including escorting them on-site and helping managing vendor relationships; assist with contract management and vendor agreements.
  • Conduct inventory assessments to ensure necessary tools and supplies are available.
  • Ensure property is utilizing national partnerships for vendor management to reduce expenses, and leverage market-wide vendor services for consistency and scalability with nearby properties.
  • Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized.
  • Assist with coordinating with vendor services like snow removal, landscaping, etc.
  • Help order maintenance supplies and equipment for property needs, within budget; assist with processing invoices in a timely manner.
  • Maintain key control oversight, including key box access.
  • Other duties as assigned by supervisor.
  • HVAC certification preferred
  • CPO certification preferred - if applicable
  • 2 years' proven experience in residential facilities maintenance
  • Dental
  • Vision
  • 401(k) with Employer Matching
  • Medical & Dependent Care Flexible Spending Accounts (FSA)
  • Life Insurance
  • Sick Leave
  • Paid Time Off
  • Paid Pregnancy & Childbirth Leave
  • Paid Paternity Leave
  • Health Insurance
  • Health Savings Account (HSA) with Employer Matching
  • Short-Term & Long-Term Disability
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