Service Specialist
Covenant Logistics Group•Chattanooga, TN
216d•$45,007 - $69,574
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About The Position
The Service Specialist role will focus on improving how we service freight for our customers and making sure our professional drivers are set up for success to service freight. This role will keep track of service failures along with communicating directly with drivers when they are not on pace to meet service expectations. This role will be the connection between our drivers and the Customer Service Representatives to ensure that any updates or delays are reported to the customer to ensure a good working relationship between the business and our customers.
