Service Solutions Representative
Quest Diagnostics•Clifton, NJ
•Onsite
About The Position
This role is responsible for managing customer relationships for assigned accounts, ensuring they receive high-quality service. The representative will also receive, resolve, and follow up on the most complex customer issues that cannot be immediately resolved.
Responsibilities
- Managing customer relationships of assigned accounts to ensure they receive high quality service
- Receive, resolve and follow up with the most complex customer issues that cannot be resolved immediately
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
