Service Shop Technician - Full-Time

Scheels

5h

About The Position

Turn your passion for the outdoors, sports, or fashion into a world-class
career.

At SCHEELS, we don’t just sell gear—we live it. As a leader in the sporting
goods industry, we are driven to create the best experience in the USA for our
customers. We empower our associates to become true experts through extensive
product training, mentorship, and professional development. If you "walk the
walk" and love helping others find their next favorite hobby, you belong at
SCHEELS.

As a Service Technician, you’ll be at the heart of the action, ensuring every
bike, pair of skis, and snowboard that leaves our shop is trail-ready. We are
looking for a high-energy enthusiast who loves the gear as much as the sport and
wants to share that excitement with our community every single day.

Requirements

• Culture Fit: You arrive early (10 minutes is our standard!), bring high energy, and have a genuine desire to help others.
• Skills: Basic math and communication skills are essential for sales and reporting.
• Physicality: This is a "medium work" role. You should be comfortable standing, walking, and occasionally lifting/moving up to 50 lbs.
• Education and Experience: High school diploma (or GED) and 1–3 months of related experience are preferred.
• Candidate must be at least 18 years of age.

Responsibilities

• Be the Gear Expert: You’ll be the go-to pro for assembling and maintaining top-tier equipment—from fine-tuning mountain bikes and sharpening hockey skates to prepping skis and custom-fitting golf clubs—ensuring every customer is ready for peak performance.
• Deliver Premium Service: Whether you’re explaining the perks of the Scheels Visa Rewards card or servicing a customer's bike, you’ll provide an elite, professional experience that builds lasting relationships.
• Master the Technical Details: You will keep the shop running smoothly by maintaining meticulous service records, safely handling specialized tasks like CO2 filling, and solving complex mechanical problems with a sharp, analytical eye.
• Champion the Team Atmosphere: You’ll contribute to a high-energy, respectful environment, collaborating with your team to keep the store looking professional while staying flexible to support the shop during weekends, holidays, and peak seasons.

Benefits

• Become an Owner: Join our 100% Employee Stock Ownership Plan (ESOP) at no cost to you. You'll start earning ownership after your first year (1,000 hours) and become fully vested in just three years. Continue to build wealth with 401(k) options (eligible after your first quarter).
• Comprehensive Health Support: We invest in your wellbeing by paying 75% of your health plan premium, contributing directly to your HSA, and offer a full insurance suite including Dental, Vision, and Accident/Hospital Indemnity. These benefits kick in quickly—starting the first of the month following your first 60 days.
• Balance & Support: Enjoy 15 days of PTO (prorated based on your start date) and 6 paid holidays, plus maternity, parental, and bereavement pay.
• Best Discount in Retail: Access our "famous" associate discount on the premium brands you love.
• Community Impact: Get paid to give back! Beyond monthly paid volunteer time, you’ll receive $500 annually to donate to a charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees