Service Selling Technician
About The Position
We’re looking for a Service Selling Technician who is not only a skilled HVAC professional, but also a confident closer. In this hybrid role, you’ll diagnose system issues, educate customers on repair vs. replacement, and actively drive new system sales. We offer a competitive base plus a strong, performance-driven commission structure, giving you the opportunity to earn a high income with no cap on your success. This is a high-impact role for technicians ready to take ownership of both the customer experience and their earning potential.
Requirements
- Five plus years of experience servicing residential and light commercial HVAC systems.
- Skilled at every aspect of diagnostics, repairs, and servicing of HVAC systems
- Mechanical aptitude
- EPA & NATE certified preferred.
- Experience servicing Lennox equipment a plus.
- Ability to take and follow directions from management and can work independently.
- Strong problem solving and critical thinking skills.
- Excellent communication and customer service skills
- Strong attention to detail.
- Ability to perform physically demanding work on a regular basis.
- Ability to lift, carry, and maneuver a minimum of 75 pounds.
- Successfully pass background check and have a valid CA driver's license with an acceptable driving record pursuant to company standards.
- Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
- Ability to work at heights and in confined spaces including on ladders and/or roofs medium to high heights.
- Must be able to work in the outside elements of heat and cold.
Responsibilities
- Deliver expert HVAC service, troubleshooting, and repairs on residential systems.
- Educate customers on system conditions and guide them through repair or replacement decisions.
- Build and establish relationships and rapport with our clients while providing them with the best solutions for their home comfort systems.
- Provide customers with the correct solutions for their HVAC needs, including repair vs. replace options.
- Identify and generate sales for full system replacements.
- Meet or exceed establish sales goals.
- Sell and perform large-ticket repairs when it’s the right solution for the customer.
- Utilize Service Titan systems to review data and continuously improve conversion rates.
- Provide 5-star customer service and build lasting relationships based on trust and professionalism.
- Adheres to all safety policies and procedures.
Benefits
- Competitive commission incentive plans plus a base hourly rate
- Paid training and ongoing support to sharpen both your technical and sales skills
- Career growth opportunities in a fast-growing, performance-driven environment
- Company vehicle, uniforms, and modern technology to support your success
- Benefits (medical, dental, visions), 401k, paid holidays and Paid Time Off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
