ATS Integrated Solutions - Service Security Field Team Lead

ATS Companies • Louisville, KY

59d

About The Position

Responsible for the development and supervision of a team of Security Service Technicians including annual performance appraisals. It is anticipated that this position will be 25-40% supervision, while performing actual service work for the balance of the time. Team Supervisors are able to design and engineer control system hardware and software programming based on project requirements and provide analysis of building control and system performance at a complete systems and campus level. This is an exempt position.

Requirements

• Ability to manage a team of Security Service Technicians.
• Strong knowledge of Access Control, Intrusion, and Video Applications.
• Excellent time management and organizational skills
• Strong troubleshooting skills.
• Computer hardware and software skills.
• Ability to work independently and unsupervised.
• Strong interactive and communication skills.
• Engineering Undergraduate or equivalent combination of education and experience
• Complex integrated building security systems experience
• Computer programming experience
• 5+ years industry experience (minimum)

Responsibilities

• Provide motivation for team members (Service Field Technicians)
• Conduct annual performance reviews for Security Team Members.
• Provide technical support for team members.
• Training – Coordinate classroom with Service Manager and provide one-on- one Engineering task Levels training.
• Work with Service Coordinator to maintain Service Technician productivity
• Work with customers, general contractors, and sub-contractors to successfully execute service projects
• Work with sales in providing customers with optimal equipment and performance
• Conduct Team Meetings.
• Perform regular Service Technician functions as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees