About the position
We are searching for someone who can plan the work days of our service technicians, handling both scheduled and emergency assignments, and who excels at building relationships. We are the leading compressed air supplier and are now seeking a new team member for our elite Service Coordination Team. Our goal is to ensure customer satisfaction throughout the entire customer journey, which involves effective communication and collaboration across departments and positions. Our Vision: We are more than just compressed air experts - we are also on a mission to make the industry more energy-efficient. Our motto is 'More compressed air for less energy.' For us, it's about offering quality products, solutions, and services that can truly make a difference for the customer.
Responsibilities
- Organize the technician's workdays, making sure they run smoothly and productively.
- Listen to challenges and find solutions as the front-line customer support.
- Request parts and equipment for service assignments, follow up on service reports, and prepare for invoicing.
Requirements
- Comfortable working with complex data systems (we work in SAP).
- Ability to juggle multiple tasks simultaneously and have a structured approach to work.
- Experience in scheduling.
- Ability to build good relationships.
Benefits
- A workplace where we laugh a lot.
- Become part of a competent team of skilled professionals.
- A company that offers first-class service.
- Opportunity for development through knowledge exchange, courses, and training.
- Competitive salary and excellent benefit package including Profit Sharing and 401(k) Plan as well as a health and wellness program.
